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Frequently Asked Questions
Are all your products authentic?
At Hype Kulture, authenticity is our top priority. We source all sneakers and branded essentials directly from official distributors and verified suppliers. Each product is carefully inspected to ensure it meets our high standards for quality, authenticity, and condition before shipping to you.
How long does shipping take?
Shipping times depend on your location and the products ordered. Standard shipping typically takes 3-7 business days, while express options are available at checkout for faster delivery. Once your order is shipped, you’ll receive a tracking number so you can monitor your package every step of the way.
Can I return or exchange my order?
Can I return or exchange my order?
Yes! We want you to love your purchase. Returns and exchanges are accepted within 14 days of delivery, as long as the products are in their original condition and packaging. For sneakers, ensure they are unworn and for viral essentials, items should be unopened.
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